Common Device Connection Troubleshooting Guide
USB Connection
- Re-seat the USB cable at both ends.
- Restart the host computer and the device.
Bluetooth Connection
- Toggle Bluetooth off/on on the host device.
- Power-cycle the device and attempt to connect again.
Wi-Fi Connection
- Use the flashing tool to install the latest firmware. flashing tool
- Verify the network is a 2.4 GHz Wi-Fi band and the password is correct.
- Ensure the SSID and password contain no special characters (e.g., !, ?, ~).
- Maintain a stable network environment.
If your device still cannot be connected, please record a video (at least 30 seconds) showing the machine powering on and the complete connection process, then send it to support@htvront.com for assistance.
Device Connection Guide for LOKLiK Cutting Machine
- Click "Device" - "Device Connection" in LOKLiK IdeaStudio™ to learn detailed USB or Bluetooth connection instructions.
Select Device - Click "Next".
- Select "USB" or "Bluetooth" - Click "Next".
USB Connection Guide
- Ensure a 10-inch (25 cm) room behind your device.
- Plug your device in and power it on.
- Connect your device to the computer via USB.
Notes:
- If you are using USB Hub to connect, you may encounter the following situations:
- ① The transmission speed may be slow if the hub connects multiple devices simultaneously;
- ② The device may not work properly if the hub is incompatible with the devices.
Bluetooth Connection Guide
- Ensure a 10-inch (25 cm) room behind your LOKLiK Crafter™.
- Power on your device and place it around the computer within five meters.
- Check the Bluetooth on the computer and turn it on.
- Connect the Bluetooth.
FAQs
Cannot connect the machine via Bluetooth?
- Ensure your computer is capable of Bluetooth. For desktop computers, you need an external Bluetooth adapter. For laptops, you need to confirm that the Bluetooth switch is turned on.
- Ensure the computer/laptop is within 5 meters of the LOKLiK Crafter™.
Cannot connect the machine via USB?
- Ensure the machine is powered on.
- Check whether there are other Bluetooth devices; try again after turning off the others.
- If you have further questions, please contact us at support@loklik.com.
Note: Please reconnect the Bluetooth if the computer or the LOKLiK Crafter™ is restarted.
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