B-shippingO-Orders Issues
How long does it take to ship after placing an order?
We will ship your order within 24 hours.
Can I change my shipping after ordering?

Can I change my shipping after ordering?

No. Once an order has been placed we are unable to make any changes to the order or the shipping address.

When will I receive my package after I place an order?
It could be 3-10 days.
Can I cancel the order once the order has been shipped?
The order can not be canceled if it has been shipped.
Can I cancel the order once the order has been shipped?
The order can not be canceled if it has been shipped.
where can I find the code I have redeemed?
You can find your code at membership page-rewards history.
Why should I pay shipping fee when my order was over $39?
1. your order amount should over 39 after using discount.
2. Free Shipping for order over $39 is in US only. If you shipping address is other country, please check our shipping policy here. https://www.htvront.com/pages/shipping-policy