B-PurchasingC-CheckoutO-Orders & Returns
What do I do if my order is lost?
If your order is lost, please contact our customer service.
How do I place an order?

Via our website is the best way. You may also contact and have us help you to place an order for you. If you want to order our products in large quantities or cannot place an order, you can contact our online customer service or contact us by email: support@htvront.com

How will you refund me ?
The money will be refunded back to the original payment channel.
What if I received the wrong products or my order is missing items?
Please send us the pictures of the label on the package and all the products you have received. We will reissue the products to you.
What if some or all of the items I ordered are damaged?
Please send us the pictures of the label on the package and the item's problem. We will reissue the products for you or give you a partial refund.
What do I do if my order is late?
If your order delayed over 5 days,we will give you delay compensation. You can check our refund policy here https://www.htvront.com/pages/return-refund
What if I want to return part of my order or my entire order?
Hello , we do not recommend you to return, because you have to bear the freight yourself, which is not cost-effective for you. For this cost you can buy more other vinyls.
If you meet problems with your order, you can contact our customer service. And you can check our refund policy here:
What is your refund policy?
You can check our refund policy here https://www.htvront.com/pages/return-refund