【iOS/Android】Device Connection

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【iOS/Android】Device Connection

Written by Tia Isom

Published on September 23, 2025

Modified on November 4, 2025

Reading time for 1 min

Common Device Connection Troubleshooting Guide

USB Connection

Re-seat the USB cable at both ends.
Restart the host computer and the device.

Bluetooth Connection

Toggle Bluetooth off/on on the host device.
Power-cycle the device and attempt to connect again.

Wi-Fi Connection

Use the flashing tool to install the latest firmware.
Verify the network is a 2.4 GHz Wi-Fi band and the password is correct.
Ensure the SSID and password contain no special characters (e.g., !, ?, ~).
Maintain a stable network environment.

If your device still cannot be connected, please record a video (at least 30 seconds) showing the machine powering on and the complete connection process, then send it to support@htvront.com for assistance.

Device Connection Guide for LOKLiK iEngrave

Device Connection Guide for LOKLiK Cutting Machine

iOS/Android: For mobile devices, only Bluetooth connection is supported.

Leave 25 cm (10 in) space behind the machine.
Power on the machine and turn it on.
Ensure the machine is within 5 meters of the phone.
Open LOKLiK on your phone and click "+" to start the connection.
Ensure Bluetooth on your phone is activated.
Search for the device and select the corresponding machine to connect.
Now you are all geared up! Let's craft your ideas out!

Note: You may need to grant LOKLiK permission to use Bluetooth on phones with Android 13 and above. Go to: Settings - Apps & Services - LOKLiK - Permissions - Nearby Devices to grant permission.

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